Delivery & Access Policy

1. Digital Services

Zenquro ("we", "us", "our") provides digital, online services — AI-powered mock interviews, resume analysis, performance feedback and related practice tools. All services are delivered electronically. There is no physical shipping involved.

2. Delivery Method

All services are delivered instantly online through the Zenquro application, accessible at www.zenquro.in or via our app. Once your payment is successfully processed, your subscription or feature access is activated on your account immediately.

3. When Access Begins

• One-time purchases: access is activated immediately after successful payment.
• Subscriptions: access is activated immediately after the first successful payment and remains active for the billing period until cancelled.

4. How to Access

After purchase, log in to your Zenquro account with the email address used at the time of purchase. Your purchased features will be available under your plan within the application. If you do not see your features within a few minutes, please contact us and we will resolve the issue promptly.

5. Technical Issues

In the rare event that a purchase is successful but access is not delivered due to a technical error, please contact us at developer.consoleabhi@gmail.com. We will verify the transaction and either activate your access or issue a refund in accordance with our Refund Policy.

6. No Physical Goods

Zenquro does not ship any physical goods. As a result, this policy replaces any shipping policy, and no shipping or handling charges apply.